← Spend exceptions
TRH demo record · fictionalSLA breachService-level creditlow severityhigh confidence
Line fill rate below 98% contractual threshold for 3 months.
EX-1013 · opened 2026-07-01 (18d) · Medline
$13,000
Recoverable (credit owed)
Three-way match
Recoverable (credit owed)Contract term
$13,000
Service-credit trigger
Distribution report Apr–Jun
Invoice / claim line
$0
Service credit applied
Distribution report Apr–Jun
VERIFY expected
$13,000
Expected service credit
VERIFY SLA reconciliation
Exact variance$13,000
SLA threshold missed; contractual service credit of 13000 is owed and not yet applied.
Baseline figures are illustrative demo values; the variance is the exact recoverable/avoidable amount VERIFY flagged.
Evidence & source
EvidenceDistribution report Apr–Jun
CategoryService-level credit
Owner (record)R. Okafor
Status (record)Open
Linked agreementMed-Surg Distribution & Pricing Agreement (AGR-ML-001)
Chronology
- Flagged by VERIFYSLA breach detected against contract evidence: Distribution report Apr–Jun.2026-07-01done
- Assigned for triageRouted to R. Okafor for review.2026-07-01done
- Current status: OpenUnder active reconciliation with the counterparty.2026-07-01current
- Next: recover / disputeRequest credit, open a dispute, or accept as expected — demo actions below.—pending
Resolution workflow
OpenInteractive demo — actions are in-memory only and reset on reload; nothing is written to any store.
of $13,000 flagged
Notes
0No notes yet.
Other exceptions · Medline
3- Off-contract spend$58,900PO-4471 placed outside master price grid for wound-care lines.
- Price-tier miss$41,700Two SKU lines billed above GPO Tier 3 negotiated price.
- Duplicate line$14,800Duplicate freight surcharge on split shipment.