← Spend exceptions
TRH demo record · fictionalSLA breachService-level creditlow severitymedium confidence
EVS audit score below 90% threshold (trending up).
EX-1051 · opened 2026-06-30 (19d) · Sodexo Healthcare
$15,000
Recoverable (credit owed)
Three-way match
Recoverable (credit owed)Contract term
$15,000
Service-credit trigger
Environmental audit Jun
Invoice / claim line
$0
Service credit applied
Environmental audit Jun
VERIFY expected
$15,000
Expected service credit
VERIFY SLA reconciliation
Exact variance$15,000
SLA threshold missed; contractual service credit of 15000 is owed and not yet applied.
Baseline figures are illustrative demo values; the variance is the exact recoverable/avoidable amount VERIFY flagged.
Evidence & source
EvidenceEnvironmental audit Jun
CategoryService-level credit
Owner (record)Support Services
Status (record)In review
Linked agreementSupport Services Management Agreement (AGR-SO-001)
Chronology
- Flagged by VERIFYSLA breach detected against contract evidence: Environmental audit Jun.2026-06-30done
- Assigned for triageRouted to Support Services for review.2026-06-30done
- Current status: In reviewUnder active reconciliation with the counterparty.2026-06-30current
- Next: recover / disputeRequest credit, open a dispute, or accept as expected — demo actions below.—pending
Resolution workflow
OpenInteractive demo — actions are in-memory only and reset on reload; nothing is written to any store.
of $15,000 flagged
Notes
0No notes yet.
Other exceptions · Sodexo Healthcare
1- Over-rate line$24,500CPI escalator over-applied on Q3 management fee.