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TRH demo record · fictionalManaged Services AgreementActive

Support Services Management Agreement

AGR-SO-001 · Sodexo Healthcare · Facilities / Food / EVS

$1.3M
Annual value
Effective
2024-07-01
Expiration
2029-06-30
Notice date
2029-03-31
Term
59 mo
Total contract
$6.5M
Renewal
Renegotiate
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Contract document

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Parties

TRH demo record · fictional
Hospital (contracting party)
Texas Regional Hospital
Rural Texas · 50-bed PPS hospital · relationship owner M. Duran, Director of Support Services
Public company background · sourced
Vendor counterparty
Sodexo (Sodexo Healthcare)
Facilities, food & environmental services · Not stated on the fetched official page

Renewal timeline

  1. Effective date
    Agreement commencement.
    2024-07-01
    Past
  2. Amendment executed
    Added patient-transport scope (+$96,000/yr).
    2025-12-01
    Past
  3. Notice deadline
    Last day to give notice before renegotiation.
    2029-03-31
    Upcoming
  4. Expiration
    Term ends — renegotiation required.
    2029-06-30
    Upcoming

Extraction & review progress

Verified
5 of 5 terms resolved · 5 verified100%
Approved 0Flagged 0Rejected 0Pending 5

Risk flags

2
  • 2 obligations at risk
    Cap management fee to CPI escalator; Maintain 90% EVS audit score
    medium
  • 2 linked exceptions
    2 open spend/revenue exception(s) totaling recoverable/avoidable value against this counterparty.
    medium

Extracted terms

Showing 5 of 5 terms
Contract value (annual)Rates & feeshigh confidence
$1,320,000
§4 Fees · p.2
pending
TermDates & termhigh confidence
60 months
§11.1 Term · p.5
pending
Management feeRates & feeshigh confidence
Capped; CPI escalator per Exhibit D
Exhibit D · p.10
pending
EVS audit SLASLAs & KPIshigh confidence
90% minimum audit score
Exhibit A §4 · p.6
pending
Notice windowDates & termhigh confidence
90 days before expiration
§11.3 · p.5
pending

Rates, fees & escalators

Annual value
$1.3M
Term length
59 months
Total contract
$6.5M
  • Contract value (annual): $1,320,000§4 Fees
  • Management fee: Capped; CPI escalator per Exhibit DExhibit D
Escalators / value changes
  • 2025-12-01 — Added patient-transport scope+$96,000/yr

SLAs & KPIs

Financial · 30%
Target: Management fee capped · Actual: 1 CPI escalator over-apply · Fee schedule audit
At risk
Service · 28%
Target: ≥ 90% EVS audit · Actual: 88.5% EVS audit · Environmental audit
At risk
Contract Compliance · 20%
Target: Scope-of-work met · Actual: Compliant · SOW review
Meeting
Responsiveness · 12%
Target: Work order ≤ 48h · Actual: 41h avg · Work-order log
Meeting
Risk & Documentation · 10%
Target: COI + safety plan · Actual: Current · Vendor risk file
Meeting

Obligations

0 reviewed
  • Cap management fee to CPI escalator
    Exhibit D · Annual
    At risk
  • Maintain 90% EVS audit score
    Exhibit A §4 · Monthly
    At risk
  • Deliver scope-of-work staffing plan
    §3.1 · Quarterly
    On track

Version history

  1. Original execution
    2024-07-01 — Support Services Management Agreement executed.
  2. Amendment 1CurrentViewing
    2025-12-01 — Added patient-transport scope (+$96,000/yr)

Viewing Amendment 1 — demo toggle only; archive-don't-delete keeps every prior version intact.

Linked spend / revenue exceptions

$40K
  • Over-rate line
    CPI escalator over-applied on Q3 management fee.
    EX-1050 · Open
    $24,500
  • SLA breach
    EVS audit score below 90% threshold (trending up).
    EX-1051 · In review
    $15,000