TRH demo record · fictionalImaging / BiomedicalVendor

GE HealthCare

Imaging and biomedical service agreement covering CT/MR. Uptime trending above target; open items on a parts pass-through markup and one late preventive-maintenance visit.

80+2

VERIFY score

Moderate risk

Contract value

$828K

per year

Term

48 months

Renewal

2028-08-31

774 days · notice 2028-05-31

Open exceptions

2 · $54K

Download contract (PDF)Scorecard (CSV)Uptime log (CSV)

Contract

Fictional demo contract

Imaging Equipment Service Agreement · AGR-GE-001 · extraction: Extracted — review

Scroll the pane to read; the full document downloads below.Open / download PDF

Contract

Fictional demo contract

Imaging Equipment Service Agreement · AGR-GE-001 · extraction: Extracted — review

Scroll the pane to read; the full document downloads below.Open / download PDF

Extracted terms

Extracted — review

Contract value (annual)

$828,000

§4 Fees

p.2

Term

48 months

§9.1 Term

p.4

Uptime SLA

97% CT/MR uptime

Exhibit A §2

p.6

Parts pass-through

Cost + capped markup

Exhibit C

p.8

PM schedule

Quarterly preventive maintenance

Exhibit B

p.7

Obligations

Cap parts pass-through markup (Exhibit C · Per invoice)At risk
Complete quarterly preventive maintenance (Exhibit B · Quarterly)At risk
97% CT/MR uptime (Exhibit A §2 · Monthly)On track

Amendments

2025-09-01 — Added ultrasound fleet coverage+$72,000/yr

Vendor profile

TRH demo record · fictional

Tomas Alvarez

Director of Imaging (TRH)

Email: tomas.alvarez@trh.example.org
Phone: (555) 0158
Owner: T. Alvarez, Director of Imaging

Fictional TRH-side owner — example address, 555 number.

Public company background · sourced

GE HealthCare Technologies Inc.

Medical technology & imaging

A leading global medical technology company providing a broad portfolio of products, solutions, and services used in the diagnosis, treatment, and monitoring of patients. source

HQ: 500 W. Monroe Street, Chicago, Illinois 60661 ↗
Website: www.gehealthcare.com/about
Reference: About GE HealthCare Systems ↗

Public background only. No TRH relationship, contract, or endorsement with this company is real.

Performance

On target

Imaging equipment uptime

97.4%

Target ≥ 97%

6-month trend. Period is chosen to suit this relationship's category.

Weighted scorecard

Weighted: 81

Transparent weights (editable in the roadmap build). Each criterion shows target, actual, score, trend, source, and open exceptions.

Financial · 30%74

Target: Service contract fixed · Actual: 1 parts pass-through markupSource: Service invoice audit · 1 open

Service · 28%86

Target: ≥ 97% uptime (CT/MR) · Actual: 97.4% uptimeSource: Biomed uptime log

Contract Compliance · 20%78

Target: PM schedule met · Actual: 1 PM lateSource: PM schedule · 1 open

Responsiveness · 12%88

Target: On-site ≤ 8h critical · Actual: 6.2h avgSource: Dispatch log

Risk & Documentation · 10%88

Target: Calibration certs current · Actual: CurrentSource: Biomed file

Exceptions & evidence

2 open

Over-rate lineEX-1060

$34,100

Parts pass-through markup above Exhibit C cap on CT coil.

Evidence: Service invoice GE-20260622 line 2Owner: T. Alvarez · Open

Download evidence file

SLA breachEX-1061

$20,000

One quarterly CT preventive-maintenance visit late.

Evidence: PM schedule Q3Owner: Biomed · In review

Download evidence file

Corrective actions

Verify parts pass-through markup vs. service agreement Exhibit C.

CA-GE-01 · Owner: T. Alvarez · Due 2026-08-28

Not started

Reschedule the late CT preventive-maintenance visit.

CA-GE-02 · Owner: Biomed · Due 2026-08-14

In progress

Archive-don't-delete: resolved items move to an archived status with their evidence intact — nothing is destroyed.